Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BlueBrenana
Reel Rookie

5ghz wifi vs 2ghz wifi casting from PC

I am able to use my ethernet connected windows PC to cast to my roku tv only when the TV is conncted to the 2g wifi and not the 5g wifi. Why is this the case? I have tried using different channels on my router but the same issue. It only will cast to the tv via the connect button on windows when the tv is connected to 2g wifi. Anyone know why this would be?

0 Kudos
2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: 5ghz wifi vs 2ghz wifi casting from PC

Hi @BlueBrenana,

Thanks for the post.

Please be aware that we have sent you a private message here in the Roku Community. Kindly check your inbox.

We look forward to hearing from you soon.

Thanks,
John

John
Roku Community Moderator
0 Kudos
StreamerUser
Roku Guru

Re: 5ghz wifi vs 2ghz wifi casting from PC

@BlueBrenana 

Screen mirroring (from Windows) uses a protocol called Miracast which requires that the initial connection between the devices uses 2.4Ghz (for discovery), and then uses either 2.4Ghz or 5Ghz (depending on availability/prior connection).

Firmware/OS/driver updates/configuration along with modem/router/gateway configuration can do limit/impact the Miracast discovery/connectivity process.  Microsoft's monthly and bi-annual updates to Windows 10/11 routinely break/limit Miracast connectivity, and you may be running into this (recent bugs/changes limit initial visibility/discovery to 2.4Ghz devices, and after attempted connection to a 2.4Ghz device 5Ghz/other connection devices also appear).

This is not a RokuOS bug/issue, but rather a recent Windows bug/limitation (other OS/device platforms e.g. Android discover 5Ghz connected Miracast receivers e.g RokuOS/FireOS/WebOS without issue).  

Make sure your Windows WiFi/Video drivers are updated and Windows is on the latest Windows monthly/bi-annual version, and reboot all devices (Roku TV, modem/router/gateway, Windows PC) - otherwise try forcing network discovery in Windows itself (e.g. disable/re-enable WiFi or Open/Browser Network or Devices & Printers, etc).

 

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.