Using your smart home devices

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Switching to Roku Smart Home

I am considering changing my security system (cameras, doorbells, sensors) to Roku.   I would like some honest feedback about the service and user experience before I switch.

Our current cameras with the respective vendor will not stay online, which defeats the purpose at night and when I travel.    Can you all share your experiences please?

 

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2 REPLIES 2
Vetta
Newbie

Re: Switching to Roku Smart Home

I just purchased a smart home system. Following directions but not working. No live person to ask questions. Keep trying to follow directions with no luck. Hope you have better luck than me.

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RokuJohnB
Community Moderator
Community Moderator

Re: Switching to Roku Smart Home

Hi @Vetta,

Thanks for posting in the Roku Community!

We'll be delighted to look into the problem you're having, but we need additional details in order to fully understand the issue. What Roku camera are you using right now? (e.g., Roku indoor camera, Roku indoor camera 360, Roku outdoor camera, Roku wired outdoor camera, Roku doorbell camera, and Roku floodlight camera SE) Could you elaborate more about the issue that you're running into?

With more detailed information, we will be able to assist you further with your concern.

Thanks,

John

John
Roku Community Moderator
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