Using your smart home devices

Learn to set up your smart devices in your Roku house. Discover how to use Roku with your home assistant, find troubleshooting tips, and get community advice.
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Gretagarbo
Newbie

Professional Monitoring Loss of Electricity, Internet or After Trigger Breakage Backup Features

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The service with Noonlight does not clarify what happens if the system cannot reach the central monitoring if the home has a loss of electric, or internet. Is there some feature whereby central monitoring checks if it hasn’t been contacted by a home system then what happens?

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RokuDanny-R
Retired Moderator

Re: Professional Monitoring Loss of Electricity, Internet or After Trigger Breakage Backup Features

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Greetings @Gretagarbo 

Welcome to the Roku Community and thanks for posting your inquiry.

Please be aware that if you lose power or internet with your home system, Noonlight will not be notified due the lack of internet connectivity. In addition, your home system will sound the alarm on the hub, if an alarm is triggered while on battery backup, should you lose power and internet connectivity.


Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Retired Moderator

Re: Professional Monitoring Loss of Electricity, Internet or After Trigger Breakage Backup Features

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Greetings @Gretagarbo 

Welcome to the Roku Community and thanks for posting your inquiry.

Please be aware that if you lose power or internet with your home system, Noonlight will not be notified due the lack of internet connectivity. In addition, your home system will sound the alarm on the hub, if an alarm is triggered while on battery backup, should you lose power and internet connectivity.


Thanks,
Danny

Danny R.
Roku Community Moderator
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