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Arnoldw
Newbie

Outdoor camera water damage

My ourtdoor camera leaked thru the charging port and stopped working will not charge or any lights come on 

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1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: Outdoor camera water damage

Hi @Arnoldw,

Welcome to the Roku Community!

We appreciate you letting us know that your Roku camera's charging port leak caused it to not work and not power on. We would be more than willing to sort this out for you.

We would like to take a closer look into this matter and would like to know the following:

  • What did this happened?
  • What might have caused the leak?
  • What specific outdoor camera do you have? Is it wired or wireless? Does it have a base station?
  • Which one has a leak: the camera or the base station?

Providing these details will help us to investigate the issue further. We look forward to your response.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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