Using your smart home devices

[Bish79]

My indoor camera is not connecting through wifi in different network other than the home/ same network where my camera and cellular phone connect..It used to connect through Roku home app from any where,I could see live feed ..but now unable to connect same home network..I have deleted the App and reload the App. Kindly help..

[RokuArjiemar]

Hello! @Bish79,

We're thrilled to have you join us here in the Roku Community!

Thank you for reaching out to us about your Indoor Camera. We're pleased to assist.

• Is this the first time you have experienced this issue?

We would be happy to investigate further, but we need further details. Can you please provide us with the following information:

• Make/model of router/modem
• Internal Network:
• Mobile network:
• The network used outside:
• Mobile device:

Once we have this information, we can pass it along to the appropriate Roku team to investigate further.
We look forward to working with you to help resolve this issue.

Thanks,
Arjiemar