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Echo716
Newbie

Multiple Family Sub Accounts

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I've searched everywhere but haven't been able to find an answer of a long term solution. 

I currently have several Roku Smart Home devices; doorbell, cameras, and light bulbs. Some of these devices I would like to share with the entire family, like the doorbell, cameras, and some lights. I understand it can be done by having them log into the Roku account using the main account.

The issue is with devices for individual family members, like lightbulbs. I would like my children to be able to manage and control their own bulbs without the fear of the other child tampering with the personal settings. You know, kids will be kids. I would also like to be able to lock them out of the settings for the household devices like the porch lights, etc. 

Having the ability to have a master account and then separate accounts for family members would be great.

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RokuCarly
Community Moderator
Community Moderator

Re: Multiple Family Sub Accounts

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A warm welcome here in the Roku Community, @Echo716!

We completely understand your input and highly appreciate your feedback. 

Indeed, you need to use your main account, where your subscription is registered to in order to utilize the devices you mentioned. But having sub-accounts for your children to manage or control their own Roku lights without meddling with the primary Settings is truly an ideal feature. No worries, we will definitely take note of this and raise it with the team. 

Please let us know if there's anything else you'd want us to address, and we'd be more than willing to listen and take appropriate action, as your satisfaction and convenience are what we aim for.

Kind regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Multiple Family Sub Accounts

Jump to solution

A warm welcome here in the Roku Community, @Echo716!

We completely understand your input and highly appreciate your feedback. 

Indeed, you need to use your main account, where your subscription is registered to in order to utilize the devices you mentioned. But having sub-accounts for your children to manage or control their own Roku lights without meddling with the primary Settings is truly an ideal feature. No worries, we will definitely take note of this and raise it with the team. 

Please let us know if there's anything else you'd want us to address, and we'd be more than willing to listen and take appropriate action, as your satisfaction and convenience are what we aim for.

Kind regards,
Carly

Carly Y.
Roku Community Moderator
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