Using your smart home devices

Learn to set up your smart devices in your Roku house. Discover how to use Roku with your home assistant, find troubleshooting tips, and get community advice.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JulessBee
Newbie

In need of Roku Video Doorbell Spare Kit

Jump to solution

Hello, my ring doorbell camera was accidently knocked off and one of the wires were damaged. it was wired. but i can't seem to find a replacement. do you sell extra wires? 

0 Kudos
1 Solution

Accepted Solutions
RokuRiamie-D
Community Moderator
Community Moderator

Re: IN NEED OF DOORBELL SPARE KIT

Jump to solution

Hi @JulessBee,

Welcome to the Roku Community!

Thank you for bringing to our attention that your Roku Wired Video Doorbell wires were damaged. We would be more than willing to assist you with this issue.

We would like to clarify that we do not sell wires separately for the Roku Wired Video Doorbell. The wires are included in the complete set at the time of purchase, ensuring you have everything you need for installation.

Could you please share where and when you bought the Roku Wired Video Doorbell?

Thank you for your understanding. We look forward to your response.

Regards,
Riamie

Riamie D.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: IN NEED OF DOORBELL SPARE KIT

Jump to solution

Hi @JulessBee,

Welcome to the Roku Community!

Thank you for bringing to our attention that your Roku Wired Video Doorbell wires were damaged. We would be more than willing to assist you with this issue.

We would like to clarify that we do not sell wires separately for the Roku Wired Video Doorbell. The wires are included in the complete set at the time of purchase, ensuring you have everything you need for installation.

Could you please share where and when you bought the Roku Wired Video Doorbell?

Thank you for your understanding. We look forward to your response.

Regards,
Riamie

Riamie D.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.