Using your smart home devices

[Djs1618]

I inherited a roku outdoor camera bit not the base station? Is there a way of setting up the cam w/out base station? If not. Is there a link to buy a base station?

[RokuEuniceL · Accepted solution]

Hi @Djs1618,

Greetings from the Roku Community!

We value your inquiry and interest in learning more about setting up your Roku Outdoor Camera SE, and we will do what we can to bring you the information you need. Please be advised that you'll need to have a base station set up before you set up your camera. Once you have a base station, it can support multiple outdoor cameras. You can check our Roku website for available devices.

For details and instructions on setting up, you can check out this support article on how to set up your Roku Outdoor Camera SE.

Please let us know if you have further queries, and we'll be glad to assist you.

Kind regards,
Eunice

[Krispie]

Dear Roku,

Can you please provide a link to the base station that goes with the camera model CF1000R?  

My installed cameras are screaming to the neighbors saying Unable to Connect.  I have searched each product on the Roku Web Site and unable to find what is necessary to connect.  Please help!!!!!

[RokuJohnB]

Hi @Krispie,

From the Roku Community, a warm welcome!

We'd love to know more about the concern that you have with the base station. Are you getting any error messages or codes? What type of Roku camera are you using right now? (Roku indoor camera, Roku outdoor camera, Roku doorbell camera, Roku floodlight camera)

Please try the support article that @RokuEuniceL provided above.

We look forward to hearing from you soon.

Regards,
John

[Firemnbt]

Wow…. Customer Service was horrendous with this thread…. Were you ever able to purchase a base station?

[RokuRiamie-D · Accepted solution]

Hi @Firemnbt,

Welcome to the Roku Community!

Thanks for the question about getting a Base Station for a Roku Outdoor Camera. We are sorry for the late response. No worries I'm more than happy to provide you with more information.

I just wanted to give you a heads-up that Roku does not offer the Base Station for the Roku Outdoor camera as a standalone product. If you experience any issues with the Base Station included in the package, please note that it is an integral part of the whole Roku Outdoor Camera system. Therefore, you would need to acquire a complete unit of the Roku Outdoor Camera if you need to replace the Base Station.

For reference, you can visit our Roku Store online.

I hope I have addressed your question appropriately.

Regards,
Riamie