Solving playback issues

[BeachGuy1]

I had a couple of posts on Youtube constant buffering but I guess they're closed as I can't add this comment to them.  I have 2 TCL Roku TVs and a Streaming 4K stick.  None of them can play Youtube as it constant buffers.  Visited my daughter and she has a Roku Express and it plays Youtube flawlessly.  So apprently (some) TCL Roku TVs and the Streaming 4K Stick don't have powerful enough processors to stream YT.  You have to get the Roku Express or Roku Express 4K+ (which I did).  Very disappointed in moderators and support as they should know this and have helped.  Spent many hours trying to figure out YT buffering.  Hope this helps someone.

[RokuTakashi]

Hi, @BeachGuy1 

Thanks for posting here in the Roku Community.

We understand the issue you have encountered with the YouTube app on your Roku device and TV, which experiences constant buffering. Our team would like to help investigate this. Can you please provide the details below so our team can review this case further?

• Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
• Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
• Channel build version (This can be found by selecting the channel on the Home screen and pressing the * button).

We hope to hear back from your response along with the requested details.

Best wishes,
Kash