Solving playback issues

[Skittlemilk]

Nothing on this thread has worked for me. In fact, changing the display made it go to black FASTER. It used to take about 10 seconds, now it’s an instant thing. Still hoping someone can help.

[RokuTakashi]

Hi, @Skittlemilk

Greetings!

Thanks for reaching out to us for support, and we acknowledge your concern. Let's troubleshoot this issue by following the steps below:

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

After performing the steps below, kindly observe if the issue persists. If it does, please let us know.

All the best,
Kash