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Solving playback issues

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Connor24
Newbie
‎12-15-2022 09:51 AM

Re: Why is my TLC Roku TV stuck on blue screen?

Had just bought this TV on black Friday, and got a scare when videos started playing in a deep blue filter. Title screens and everything else had full color but only the videos and movies were in blue. 

I reset the video and audio settings and reinstalled the apps that were bugging to no avail. 

Finally unplugged the power source from the TV and when I turned it back on everything came back to normal

0 Kudos
RBoo
Newbie
‎07-27-2023 06:05 PM

Re: Why is my TLC Roku TV stuck on blue screen?

Yep, same problem... solutions?

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RokuArjiemar
Community Moderator
Community Moderator
‎07-28-2023 09:18 AM

Re: Why is my TLC Roku TV stuck on blue screen?

Hello! @RBoo,

Thank you for reaching out to the Roku Community!

We are sorry about your TCL Roku TV's blue screen issue.

It seems like a hardware issue. If you're encountering a problem with your Roku TV manufactured by a Roku partner, contact your manufacturer. Each TV manufacturer provides direct support for their TV models.

You can reach them here: TCL Support or at 1-877-300-8837

Please feel free to let us know if you need any additional assistance!

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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