Solving playback issues

[Connor24]

Had just bought this TV on black Friday, and got a scare when videos started playing in a deep blue filter. Title screens and everything else had full color but only the videos and movies were in blue. 

I reset the video and audio settings and reinstalled the apps that were bugging to no avail. 

Finally unplugged the power source from the TV and when I turned it back on everything came back to normal

[RBoo]

Yep, same problem... solutions?

[RokuArjiemar]

Hello! @RBoo,

Thank you for reaching out to the Roku Community!

We are sorry about your TCL Roku TV's blue screen issue.

It seems like a hardware issue. If you're encountering a problem with your Roku TV manufactured by a Roku partner, contact your manufacturer. Each TV manufacturer provides direct support for their TV models.

You can reach them here: TCL Support or at 1-877-300-8837

Please feel free to let us know if you need any additional assistance!

Thanks,

Arjiemar