Forum Discussion

SargeGamez's avatar
SargeGamez
Newbie
8 hours ago

YouTube app video quality

I noticed this has been an issue before (years now) and its starting to annoy me. My TV is a 1080p Roku TV that displays 1080p through the inputs however seems to struggle with its own software/firmware. I an watching YouTube yet no matter what video I play, even if it says "4k" next to the video, will ONLY playback in 720p at max I can get 720p60. But the quality is already bad enough at 1080p on a 32" tv, and 720p just looks like someone smeared pixels on the screen, its close to unwatchable for no particular reason. Any words help, thanks.

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1 Reply

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator
    3 hours ago

    Welcome SargeGamez​ 

    It looks like you are having an issue with the quality of the videos when watching content on YouTube. 

    To confirm, is that the only affected app, or have you tried to check the other app to see if it is doing the same thing? 

    In the meantime, try restarting the system of the TV by pressing Home > Select Settings > Select System > Power (if that option is not there, skip to the next step) > System restart. 

    Let us know how it goes!

    Roku Community Team