Forum Discussion
This sounds like a hardware issue that needs to be referred to the manufacturer of the set.
Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Roku-TV/m-p/514423#M6
Other Community topics that you might find helpful:
Yep, same problem... solutions?
- RokuArjiemar3 years agoRetired Moderator
Hello! RBoo,
Thank you for reaching out to the Roku Community!
We are sorry about your TCL Roku TV's blue screen issue.
It seems like a hardware issue. If you're encountering a problem with your Roku TV manufactured by a Roku partner, contact your manufacturer. Each TV manufacturer provides direct support for their TV models.
You can reach them here: TCL Support or at 1-877-300-8837
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar