Forum Discussion

SparklinEyes's avatar
SparklinEyes
Newbie
21 hours ago

Auto-play not working on multiple apps

My Roku has recently started having issues when watching shows on any app (Prime Video, Paramount, Hulu,  etc) where it "skips" the last couple minutes of an episode and it won't advance to the next. When I say skip, it's like the old days where a CD or vinyl would have a scratch and it would just play the same part over and over. The end of an episode won't finish, but it won't move on to the next episode. I have tried every troubleshooting suggestions, even going as far as doing a factory reset. Anyone else experience this, and if so, how did you resolve?

 

app support

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    3 hours ago

    Hi there SparklinEyes​

    You mentioned that during streaming, the videos will not auto-play. No worries, we will help you figure this out.

    Let's see if this works:

    1. Disable and enable the Auto-play from your Roku device settings.
    2. System restart the device
    3. Also, try fast-forwarding the video to trigger the next episode or to see if the issue occurs.


    Let us know how it goes!

    Roku Community Team