Why is my TLC Roku TV stuck on blue screen?
Anybody have any updates to "blue screen only" issue? When I turn on my 55" TLC Roku tv all I get is a blue screen. Unable to access menu or anything, for that matter. Eventually, screen just goes bl...
Forum Discussion
This sounds like a hardware issue that needs to be referred to the manufacturer of the set.
Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Roku-TV/m-p/514423#M6
Other Community topics that you might find helpful:
I clicked the link you provided but I got a message saying I do not have access.
All he does is restart the TV. You can do the same thing by unplugging it for a few seconds and plugging it back it. The other thing he shows is the "clear the cache" routine which also restarts the TV. You can try it: Using the remote, press Home 5 times, Up once, Rewind (<<) twice, and Fast Forward (>>) twice. If you do it correctly you're TV will restart on its own.
I'd be interesting in knowing whether the second method works while just unplugging it didn't.
Yep, same problem... solutions?
Hello! RBoo,
Thank you for reaching out to the Roku Community!
We are sorry about your TCL Roku TV's blue screen issue.
It seems like a hardware issue. If you're encountering a problem with your Roku TV manufactured by a Roku partner, contact your manufacturer. Each TV manufacturer provides direct support for their TV models.
You can reach them here: TCL Support or at 1-877-300-8837
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar
