Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Des082891
Newbie

Tv not showing a picture when I go to play a movie and I don’t know why

I am also having the same issue. Is there a fix for this? When I am on Xbox through the Roku I have picture and no sound but when I go to all the apps (Hulu, Netflix, and Roku channel movies) there is no picture after selecting the movie we want to watch. Please help, I just bought this tv 

0 Kudos
1 REPLY 1
RokuEuniceL
Retired Moderator

Re: Tv not showing a picture when I go to play a movie and I don’t know why

Hi @Des082891,

Greetings from the Roku community!

We'd be happy to assist you with your problem with your Roku TV. Kindly check out this support article here on what to do if you cannot see the picture from your Roku streaming player on your TV.

Let us know how it goes, and we'll be glad to assist you further.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.