Solving playback issues

[Rowkuckoo]

My Roku is paired with and Olevia tv, and will work for about 10 minutes and then it either shuts off completely, the vertical hold gets messed up or a pound beeping happens.  I tried a different Roku, the Rokus on my other tvs work fine.  Please help.

[RokuJanadeeK]

HI @Rowkuckoo,

Thanks for reaching out to us.

We understand the issue you're having with your device. Allow us to help.

Since you have a variety of Roku devices, may we know what specific device this is and how you are powering it? Also, kindly try to plug this device into a different HDMI port and see if there will be a difference. Ultimately, try using this specific Roku device with issues on a different TV and see if it works.

Let us know what you find out.

SIncerely,
Janadee