Solving playback issues

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rmwojcik
Binge Watcher

Re: Tablo 4 not working after 14.0 update

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We did the same.  Better than ROKU!!  Guess we need to ditch all things ROKU.

Cemetery21
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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I have a Fire TV device ordered, but the Google TV device I picked up today is great - Thanks Roku for forcing me to leave you.

rmwojcik
Binge Watcher

Re: Tablo 4 not working after 14.0 update

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Same!

frankjunkmail
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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I have to agree. Just roll back to 13 so everyone can get on with their watching while you figure it out. Multiple people have reported the same problem but you're still requesting IDs from them. You must be able to replicate the problem by now. It's a first-world problem, for sure, but you must be able to compile the old 13 as an update to this broken 14 and push that as an update to tide us over.

Thank you.

mwk1
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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Hmmm.  $19 for a google device at Walmart.   Probably worth checking out. 

Cemetery21
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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$14 after online discount.  Got it this morning.  Works great and, I swear, video is sharper than Roku.  I'm not going back to Roku.

mwk1
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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Trackerid:  YD-404-767

ROKU MODEL 4801RW ULTRA

SN: X010009GAUYD

SW VERSION: 14.0.4 BUILD 12219-DE

GC VERSION 12.3.21

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Tim100
Binge Watcher

Re: Tablo 4 not working after 14.0 update

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How about pushing Software 13.1.4 out as 14.0.5 so we can use our Tablo Gen 4!!!!!

Mexcellent
Newbie

Re: Tablo 4 not working after 14.0 update

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Model:3920x- roku premier

Software version:  14.0.4 Build 12218-91

GC version 12.3.21

Issue ID 22-405-404

Tablo build: Version 0.8 Build 800

RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Tablo 4 not working after 14.0 update

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Hi Community Users! 

We appreciate your effort in providing all the necessary details for this thorough investigation that our relevant team is working on. 

We are committed to getting you back on streaming, and we would greatly appreciate your patience and understanding as we resolve this issue. Rest assured that a fix is coming soon, and we advise you to stay tuned for more updates.

Let us know if you need further help with anything. We'd be more than willing to help. 

Sincerely,
Emman

Emmanuel-D.
Roku Community Moderator
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