Solving playback issues

[Cemetery21]

$14 after online discount.  Got it this morning.  Works great and, I swear, video is sharper than Roku.  I'm not going back to Roku.

[mwk1]

Trackerid:  YD-404-767

ROKU MODEL 4801RW ULTRA

SN: X010009GAUYD

SW VERSION: 14.0.4 BUILD 12219-DE

GC VERSION 12.3.21

[Memolon1]

Hi here’s my issue report I hope you guys find the problem soon, please is been 4 days already 

[Memolon1]

And here’s my other Roku 

[Memolon1]

And I been playing with the audio settings and video comes on but no audio I hope that gives you a clue of where to check and fix , thank you!!!

[Memolon1]

I just purchased a Roku ultra the ultimate streaming player and as soon I conected it downloaded to the latest version 14.0 and everything is working perfect on Tablo recordings good, over the air channels good , so there is something on the app that doesn’t work in some devices, please!!! test Tablo app in all the devices that you have in your Lab to find the issue thank you!!!

[Tim100]

How about pushing Software 13.1.4 out as 14.0.5 so we can use our Tablo Gen 4!!!!!

[Mexcellent]

Model:3920x- roku premier

Software version:  14.0.4 Build 12218-91

GC version 12.3.21

Issue ID 22-405-404

Tablo build: Version 0.8 Build 800

[RokuEmmanuel-D]

Hi Community Users! 

We appreciate your effort in providing all the necessary details for this thorough investigation that our relevant team is working on. 

We are committed to getting you back on streaming, and we would greatly appreciate your patience and understanding as we resolve this issue. Rest assured that a fix is coming soon, and we advise you to stay tuned for more updates.

Let us know if you need further help with anything. We'd be more than willing to help. 

Sincerely,
Emman

[rmwojcik]

How about you roll back to the previous software version that actually WORKS!!