Solving playback issues

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BobsterD
Reel Rookie

Streambar buzzing and scratchy

My Roku streambar is buzzing really bad.. Usually if there's music playing in the show I'm watching. Tried different settings and no luck. Shows up to date on updates. 

S/N YL005T281553

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6 REPLIES 6
RokuKariza-D
Retired Moderator

Re: Streambar buzzing and scratchy

Hey @BobsterD

Thanks for bringing this to our attention.

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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vlarson1
Reel Rookie

Re: Streambar buzzing and scratchy

Same happening with me.

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RokuKariza-D
Retired Moderator

Re: Streambar buzzing and scratchy

Hi @vlarson1

I hope you're doing well.

Could you tell us first specifically about the issue you're experiencing with your Roku Streambar? Please also reply here with its serial number which can be found by navigating to Settings > System > About. I'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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superman71
Newbie

Re: Streambar buzzing and scratchy

My streambar has also succumbed to the same dreaded speaker scratchy problem.

Model: 9102X

S/N: B110CD652103

Can you please submit mine to the service queue?

 

Thanks

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RokuMary-F
Community Moderator
Community Moderator

Re: Streambar buzzing and scratchy

Hi @superman71,

Welcome to the Roku Community and thanks for reaching out regarding the audio issue you are experiencing.

I have passed along your information to our Support team. They will follow up and assist you via email.

We appreciate your patience for the time being.


Best regards,
Mary

Mary F.
Roku Community Moderator
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frenziedfive711
Reel Rookie

Re: Streambar buzzing and scratchy

our streambar speaker is super scratchy and buzzy any time there is music or loud sound effects.  when someone is talking it's fine, but any other audio it's bad.  we can hardly stand it.  IS there a fix for this???

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