Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
We'd like to take a closer look to see if there's anything else we can suggest to help. I have a few questions to better understand the behavior you are seeing:
When did this issue first start occurring?
Do you observe this behavior while using any other channel(s) on your device?
What troubleshooting steps have you taken so far to try to resolve the issue?
Are you using an A/V receiver or soundbar with your TV/Roku player setup?
With more detailed information, we will be able to assist you further.
We have the same issue with a 4K streaming stick, connected directly to a Panasonic tv (no cable), no audio devices. Multiple channels / apps, from Netflix to Spectrum to ESPN, etc..
We have tried switching inputs, resetting roku, about to throw in garbage.
Just go a Roku Streaming Stick 4K+ for Christmas. Connected directly to tv HDMI port. No HDMI Cable. Cuts out on all channels / apps, from Netflix to Amazon Prime to Direct TV Stream, etc.
Have tried switching inputs, resetting Roku, different audio settings.
I am also having this problem. Never had an issue with Apple TV or other players. Clearly just an issue with Roku. Can they really not figure this issue out? seems to be a very common problem? restarted rebooted changed all audio settings to stereo only and changed out multiple HDMI cords. its a ROKU problem.
