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Eking78
Newbie

Some Videos on YouTube won't load

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I can't play a music producer called Anarky,on every other device with YouTube I can play accept the Roku device on the TV,it used to work it just stopped and the only video that stay stuck like it's paused,I don't have any restriction on the video or nothing and nothing work to get it to play.

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1 Solution

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RokuJanadeeK
Retired Moderator

Re: Some Videos on YouTube won't load

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Hi @Eking78,

Thanks for letting us know about this issue.

Kindly try to perform the correct sequence to reboot this channel by removing the channel, restarting the device (Settings > System > Power (skip if option unavailable) > Restart), and adding the channel. You can also try to check for the channel's update by clicking the star button on your remote.

Please let us know if the issue is persistent so we can continue assisting.
Regards,
Janadee

Nadee K.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuJanadeeK
Retired Moderator

Re: Some Videos on YouTube won't load

Jump to solution

Hi @Eking78,

Thanks for letting us know about this issue.

Kindly try to perform the correct sequence to reboot this channel by removing the channel, restarting the device (Settings > System > Power (skip if option unavailable) > Restart), and adding the channel. You can also try to check for the channel's update by clicking the star button on your remote.

Please let us know if the issue is persistent so we can continue assisting.
Regards,
Janadee

Nadee K.
Roku Community Moderator
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