Solving playback issues

[Eking78]

I can't play a music producer called Anarky,on every other device with YouTube I can play accept the Roku device on the TV,it used to work it just stopped and the only video that stay stuck like it's paused,I don't have any restriction on the video or nothing and nothing work to get it to play.

[RokuJanadeeK · Accepted solution]

Hi @Eking78,

Thanks for letting us know about this issue.

Kindly try to perform the correct sequence to reboot this channel by removing the channel, restarting the device (Settings > System > Power (skip if option unavailable) > Restart), and adding the channel. You can also try to check for the channel's update by clicking the star button on your remote.

Please let us know if the issue is persistent so we can continue assisting.
Regards,
Janadee