Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rasajake
Newbie

Netflix not loading 30 October 2024

Netflix has stopped working today I’ve deleted and reinstalled Netflix rest Netflix and Roku ultra still not working.

same trouble on all 3 of my ultras

any suggestions?

Labels (1)
0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Netflix not loading 30 October 2024

Have you restarted all of your network equipment (gateway/modem/router)?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Netflix not loading 30 October 2024

Thanks for posting here in the Roku Community, @Rasajake!

In addition to what @renojim suggested, could you please also let us know if you are also experiencing the same behavior on all channels of your Roku devices? Also, you might need to connect your Roku devices to a different internet connection, such as a Mobile Hotspot, to further isolate the issue. 

In the meantime, you might want to visit this support article: How to resolve a channel playback issue.

Please let us know your thoughts. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.