Solving playback issues

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Jdube
Newbie

Sling TV and other applications are not loading I keep getting error codes

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my Sling TV and ESPN + apps do not work any longer. I keep getting error codes… location issues. I’m home I’ve never had this issue before started almost a week ago

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RokuJohnB
Community Moderator
Community Moderator

Re: Sling TV and other applications are not loading I keep getting error codes

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Hi @Jdube,

Warm greetings from the Roku Community!

We'll be glad to assist you further with this issue that you're having with the ESPN+ and Sling TV channels. Please try to follow the steps below:

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, select system, select power, and system restart. (If you do not see a Power submenu, skip to the next step.)
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

You can check for additional troubleshooting here: How to resolve a channel playback issue - Roku Support

If the problem still persists, please keep us posted.

All the best,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Sling TV and other applications are not loading I keep getting error codes

Jump to solution

Hi @Jdube,

Warm greetings from the Roku Community!

We'll be glad to assist you further with this issue that you're having with the ESPN+ and Sling TV channels. Please try to follow the steps below:

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, select system, select power, and system restart. (If you do not see a Power submenu, skip to the next step.)
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

You can check for additional troubleshooting here: How to resolve a channel playback issue - Roku Support

If the problem still persists, please keep us posted.

All the best,
John

John
Roku Community Moderator
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