Hi @pcbguy,
Greetings and welcome to the Roku Community.
Thanks for reaching out to us, and we're more than happy to help. Could you please tell us what specific Roku device are you having issues with? Also, did this issue occur from the beginning when this device was first activated?
Please tell us more about this so we can assist further.
All the best,
Kash
Takashi O.
Roku Community Moderator