Solving playback issues

[WVB]

It's been going on for us a while now. Works for a while after reboot then back to dropping out. It would be nice if we didn't need a recurring reboot.

[RokuJechealR · Accepted solution]

Hi @WVB,

Thanks for your first post here in the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels installed on your Roku device? May we ask what troubleshooting steps have been taken?

We suggest also checking this page for tips and troubleshooting steps for this issue: How to use volume modes on your Roku streaming device.

Please keep us posted regarding the behavior you are experiencing, and we will be more than happy to continue assisting you further.

All the best,
Chel

[1smcguire1]

This is Complete Bull**bleep** .....

150 views and Roku has no solution to the problem, Looks like its time to switch streaming providers. Oh thats right i have a Roku TV which means im stuck with there **bleep**ed up service. 

SO TELL ME AMERICA HOW LONG ARE WE GOING TO LET THESE CORPORATE GIANTS MANIPULATE AND ASS RAP US. THIS COUNTRY IS WAY OVER DUE FOR A GOOD OLD BOSTON TEA PARTY. 

[gary98732]

I'm one of thousands of dissatisfied customers because you can't fix this intermittent volume going low problem.  I've went through volume leveling turning it on and off and I only have this problem on the Roku channel.  I have to reset or reboot about every other day.  Why the **bleep** can't the engineers at Roku fix this? or do they give a **bleep**?

[JessieLC]

We have 2 Roku Ultra devices one bought 2019, one in 2018. Both are experiencing random low and random high Audio. It either drops so low you cant hear any sound or suddenly blares out. We have checked both TV's sound was not changed on either set.  Doesn't seem to be app related. Its happened on SlingTV, Peacock and YouTube channel (not YouTube TV). Turning devices off and on seems to clear it for a while but it comes back. Also going out of SlingTV or Peacock will help soem times. It begins when both devices have been in use for a hour or longer.

[PH57]

Roku goes to max volume without touching it. Have to remove remote to another room  to get it to stop. Happens on all channels. HELP!!!!

[renojim]

@PH57, if taking the remote to another room solves it, there must be a stuck button on the remote.