@Mjbeauc, what's the model number written on the device somewhere?
What do you mean by "frozen on the Roku Home Screen"? The remote isn't working? Have you restarted the Roku by disconnecting the power for a few seconds and plugging it back in? Are you using the supplied power adapter and not the TV's USB port (if appropriate)?
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Have unplugged - reset - unplugged all connections and power to tv Multiple times
when it’s come on it’s stuck on the opening roku page with the roku image constantly fading in and out with the roku sound - remote will turn the tv on and off and adjust the volume but no other functions - have changes the batteries
We'd like to gather more information about the issue you're running into. Does the issue only occur on a specific channel or all channels on your Roku device? How long has the issue been occurring? Have you tried rebooting both your wireless router and your Roku device? With more detailed information, we will be able to assist you further.
Can not get pass the Roku log in screen home aside from the volume pushing any of the other remote buttons does not change the stick Roku Home Screen Yes I’ve tried everything related to resetting…..no issues with any of the other three roku units or other device connectivity
We also recommend removing and reinserting the batteries of the remote then removing the power cable from your Roku device, waiting 5 seconds, and then reconnecting the cable if this helps resolve or isolate the issue from the Roku device to the Roku remote?