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Roku Wont stream Everytime i click play it goes out completely
My Roku has been acting funny. Everytime I turn it on. I select an app. Choose what I want to watch. As soon as I click play. Roku goes out. It won't register to my TV. As it's plugged in. And won't turn back on. I've made sure the hdmi cable is firmly in both my TV an Roku. But it won't even turn back on. Help me out please.
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Re: Roku Wont stream Everytime i click play it goes out completely
If you are using a Roku device plugged into into the USB port on the TV for power, try powering from house power via a USB power adapter -- one may have been supplied with the Roku**.
The ports on many televisions only supply 0.5 amp or less, which is not enough to power a Roku reliably. It may appear to start up okay, but when it runs into something that requires more power than the TV's USB port can provide, something's got to give. In many cases this results in shutting down the stream you are viewing and exiting back to the Roku home screen.
If this is a new problem, an update to either the Roku operating software or to some channel app software may require a little more power than in the past. If you were just barely scraping by before, this might push you over the edge.
** If your Roku didn't come with an adapter, or if you don't have a Roku adapter handy, a USB power adapter you have from another device should work as long as the fine print on it says it outputs at least 1 amp (1000 milliamps). More than 1 amp is okay, the Roku will only draw what it needs.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X


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Re: Roku Wont stream Everytime i click play it goes out completely
Hey, @Rob775.
Thanks for sharing this!
Did this happen after an update? Can you check the latest software version of the Roku (under Settings > System > About)? Also, is this happening on all apps or only on a specific app?
Tell us what you think!
Roku Community Team
Roku Community Moderator