Solving playback issues

[Rjcox36]

I just bought the Roku Express and put it to a TV in my shop. I put it on a program and it turns off 10 mins into the show and I figured it was weak signal but it’s not and I’m confused to why it’s doing that I don’t have that problem with my ONN Roku TV in the living room just in my work shop with the new Roku Express. Idk how to get back to all the shows it turned off on me. It sucks!

[RokuTakashi]

Hi @Rjcox36,

Welcome to your first post here in the Roku Community!

We understand that you're having an issue with the recently bought Roku Express turning off after streaming for a few minutes, and we would like to know more about how we can work this out.

Would you be so kind as to provide additional information regarding the issue? Is this happening to a particular channel, or is this issue generally happening to every channel on Roku? In addition, are you powering your device directly through a power outlet or directly at the back of your TV port?

With more information, the better we can assist.

All the best,
Kash