Solving playback issues

[MarkM-519]

I am having the issue with mine.

Model - 9102CA

S/N - YL00H7118663

[RokuTakashi]

Hi @MarkM-519,

A warm welcome to the Roku Community!

We saw your post, and we would like to assist. Could you please tell us more about the issue you're having with your Roku Streambar?

With more detailed information, we'll be able to assist better.

All the best,
Kash

[MarkM-519]

Speaker on right side is very muffled. Sounds like the speaker is blown (similar to all the other complaints).

[RokuTakashi]

Hi @MarkM-519,

Thanks for keeping us posted.

When did you first notice this issue? Does the muffled sound happen when streaming to a specific channel? Also, what troubleshooting steps have you done so far to resolve the issue?

Your response would be much appreciated.

Thanks,
Kash

[MarkM-519]

Its been happening for a couple weeks now. Tried resetting sound settings, turning down bass to the lowest level.

It happens with music and video, not specific to any app - happens with them all.

[RokuERey]

Hi @MarkM-519,

Thanks for keeping us posted!

Could you please PM us your best contact phone number and email address? We'll have our Support team reach out to you for further assistance.

We'll be anticipating it!

Thanks,

Rey