Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
richardzon
Reel Rookie

Re: Roku PBS app again not loading, Nov 16 2024.

Jump to solution

My PBS works now. I went through the PBS support process here:

https://help.pbs.org/support/home

Click on Roku and follow the process.

0 Kudos
PatsyK9z
Channel Surfer

Re: PBS App won’t stream anything / pops out to main screen

Jump to solution

Finally reactivated this morning.  Obviously a PBS problem.

0 Kudos
BoyInOhio
Reel Rookie

Re: PBS App won’t stream anything / pops out to main screen

Jump to solution

Monday Nov. 18th. PBS is now streaming on my Roku device (connected to TV). I did not email them for a new activation code.

0 Kudos
Paulthecpa
Reel Rookie

Re: Pbs will not initiate on roku

Jump to solution

Try pressing OK button a few times before it reverts back. You should get a screen saying to activate the PBS app with an activation code. Log into pbs.org/activate and enter the code.

It worked for me. Seems the issue related to reactivating the PBS app rather than a ROKU issue. 

 

0 Kudos
Dave50
Newbie

Re: 4800x ultra won't open pbs app, goes back to home screen

Jump to solution

Same problem here. PBS worked fine until yesterday. Now, I'm experiencing the same problem.  I have a smart TV in another room, and the app still works fine on it.  All the normal troubleshooting steps do not help.

0 Kudos
jlanz
Channel Surfer

Re: Roku PBS app again not loading, Nov 16 2024.

Jump to solution

PBS is now working on both of our Roku Ultras. PBS comes up and then blinks and comes up. I had to activate but now they are both working. Not sure which of the following updates fixed it. I do remember this happening a couple of years ago though.

PBS Version 5.8 build 3

Roku Updated at 5:45AM 11/18/24 with Version 14.0.4 Build 12221

0 Kudos
Mpiatt
Channel Surfer

Re: Roku PBS app again not loading, Nov 16 2024.

Jump to solution

Something tells me that it was on their end. App has not updated. 

0 Kudos
imcca
Reel Rookie

Re: Pbs app is not working keeps crashing.

Jump to solution

When i got up this morning and tried accessing pbs app, i actually got the activation screen with a code to acrivate - which i did thru my phone and the pbs screen with access opened up on my tv without having to reset my router- worth a try! Maybe they fixed it for everyone!

Lab2024
Reel Rookie

Re: PBS live programming not working

Jump to solution

Rocky Mountain PBS and PBS12 both up and running just fine now Monday morning 11/18/24. 

MCSLarsen
Reel Rookie

Re: Pbs app is not working keeps crashing.

Jump to solution

Same here. A reactivation screen appeared for the PBS app this morning. Once I completed those steps the app works again. 

0 Kudos