Solving playback issues

[LadyWithBooks]

I contacted tech support at PBS because the PBS app would not work and bounce back to the Home Screen. I decided to try again before going to bed.  PBS sent me a new activation code. It now works just fine! Problem solved. Write to PBS tech support if you are still having issues! 

[LadyWithBooks]

I contacted pbs tech support. They sent an email with a support ticket. I gave it one last try tonight and voila! PBS sent me a new activation code. It works again! 

[LadyWithBooks]

Email them! They sent me a new activation code. It works fine now

[spbon2010]

I just did that! They sent me a new activation code and everything is back to normal. Yay!

[Mpiatt]

As of early morning 6:30am 11/18/24 it’s working. I was able to activate my Roku after trying all the steps (deleting app, reinstalling, checking firewall for restrictions, etc.).

I had put in a ticket with PBS over the weekend, but haven’t heard back, since it’s still super early on Monday. 

I am currently watching content inside the app. 

So, try it again. 

[SueBee2ye]

Thank you 🙂

[richardzon]

My PBS works now. I went through the PBS support process here:

https://help.pbs.org/support/home

Click on Roku and follow the process.

[PatsyK9z]

Finally reactivated this morning.  Obviously a PBS problem.

[BoyInOhio]

Monday Nov. 18th. PBS is now streaming on my Roku device (connected to TV). I did not email them for a new activation code.

[Paulthecpa]

Try pressing OK button a few times before it reverts back. You should get a screen saying to activate the PBS app with an activation code. Log into pbs.org/activate and enter the code.

It worked for me. Seems the issue related to reactivating the PBS app rather than a ROKU issue.