Solving playback issues

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Malodee
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

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That's great! I just checked mine and it's still not working ☹️

cosmicpea
Channel Surfer

Re: PBS app not working even though I deleted it and rebooted my Roku 4

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Obviously a problem on the app end as I eliminated everything else. Anyway, try again. I did and it's working now.

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Trails
Newbie

Re: Pbs not loading restart didn’t fix the problem

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Same results here.  Will call PBS Tech Problems tomorrow at 714-241-4100 ext 4.

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ElliottM
Newbie

Re: PBS app not working on Roku

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Likewise, my PBS app is not working. I have deleted the app and reinstalled it twice after a system reboot. Still does not load. The screen goes dark and then returns to the home screen. Please fix this!

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Marniemfg
Newbie

Re: PBS App won’t stream anything / pops out to main screen

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 I’m back up. Whatever was wrong must have been fixed. 

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Janmot
Newbie

Re: PBS app not working on Roku

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I’m having the same issue and tried the same fixes, to no avail. Help!

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caitlin2
Newbie

Re: PBS app not working on Roku

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same issue.  no resolution yet

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caitlin2
Newbie

Re: PBS app not working on Roku

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me too. Roku support is the pits

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Janmot
Newbie

Re: PBS App won’t stream anything / pops out to main screen

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Still not working for me

Jseagull
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

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Like the other users I am having this problem (can try to start PBS app on Roku but it doesn't turn on) even after updating the PBS app and deleting and reinstalling it.  I also tried doing a restart of the Roku Ultra but that didn't help.  In addition, I unplugged my TCL Roku TV and the replugged it in, but that did'nt resolve the issue.   

I can run PBS on my PC on the same router as my TCL Roku tv and Ultra Roku box.  No sites are blacklisted on my router.

All other app on my Rokus work fine.

In addition to not being able to run the PBS app on either Roku device, when I search my Roku Ultra for the PBS app it isn't in the menu so I try reinstalling it.  I can search and find the PBS app but it doesn't run NOR does it stay in the Roku Ultra menu.

Here is the device info for my Roku units:

The device is a TCL Roku TV model 50S423

Software version 14.0
Hardware ID 7130X
 
 
 
Also: 
Roku 4660X - Roku Ultra
 
Both have most recent software updates applied.
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