Solving playback issues

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Debkamaine
Channel Surfer

Re: PBS app not working even though I deleted it and rebooted my Roku 4

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I’ve spent the whole night. Last night it was on and off. I give up. I only watch their British shows on Sat and Sunday. Last night I got reception late. So…bye bye PBS! 

Lisamars13
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

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Same here!!!! What is happening?

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kutch
Newbie

Re: Pbs will not initiate on roku

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Hi Chel,

here is the info you requested

Roku model: 4630X  

SN: YR0023534740

Software Version: 14.0.4  Build: 12221-29

PBS app version: 5.8  Build: 3

Tracker ID:  40-463-837

 

Thank you for your help in resolving this situation

- Gustavo

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margob1
Reel Rookie

Re: Pbs app is not working keeps crashing.

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Yes, you're right. First world problems, right? But it works on phone and laptop, so maybe it's Roku?

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Debkamaine
Channel Surfer

Re: Roku PBS app again not loading, Nov 16 2024.

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I give up. Here in Maine it isn’t working. I only watch it Sat and Sunday eves. Had issues last night but it came on eventually. Nothing tonight. I’ve spent too much time. Very frustrated. 

Lk1111
Channel Surfer

Re: Roku PBS app again not loading, Nov 16 2024.

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I’m having the same issue on my Roku TV. The PBS app works on my Apple TV and iPhone over WiFi or data. It’s 100% the Roku TV. 

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Lk1111
Channel Surfer

Re: Pbs app is not working keeps crashing.

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Wrong!! Because it works on my Apple TV!! It’s the Roku TV’s that are having issues!!! 

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Lk1111
Channel Surfer

Re: Roku PBS app again not loading, Nov 16 2024.

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My Apple TV plays the app fine. It’s only the Roku that’s having issues.

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ML650
Reel Rookie

Re: PBS not loading, goes back to ROKU home screen.

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Feel like we should wait til pbs tech support returns on Monday, since it appears to be a problem with them. Not sure what else to do.

Helkatfre
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

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It is not working on my Roku and starts to open up and then goes back to the Roku menu. Please make adjustments fix it make an announcement something. I see. I am certainly not the first one who is having this problem. Thank you very much for anything you can do.

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