I have done this three times so far also used the secret menu that you can do have reset/rebooted both my roku and my router along with doing a factory reset NOTHING IS WORKING
Hello @fedupfixit
Thanks for the post.
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?
With more information, we can assist you further.
All the best,
Kariza