Solving playback issues

[darsowmatt]

I have done this, router and internet are working fine. No issues with fire stick, or laptops. 

The serial number is 

SOAH224X8RH7

[RokuKariza-D]

@RhoKoo-monster @darsowmatt

Thanks for the reply.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza