Thanks for posting in the Roku Community!
We understand the issue you're having with Netflix. We'd like to know more about how we can help. Could you tell us a bit more about the issue you're running into? Also, does this issue only occurs with Netflix, or are other channels also affected?
In the meantime, it's also a good option to contact the channel provider directly to inquire further about the issue since it does not happen entirely on Netflix, but only to specific show/movie.
Let us know about what you find out.
All the best,
Roku Community Moderator