Solving playback issues

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Ajohn116
Newbie

Re: Roku TV turns on and off, on its own

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I am having that problem but it's mostly when using the Netflix app. Has anyone found a solution. 

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku TV turns on and off, on its own

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Hi, @Ajohn116

Thanks for posting, and welcome to the Roku Community.

We appreciate you for letting us know about this issue. Have you noticed this issue occurred with other channels/apps?

In the meantime, we would suggest performing a system restart by navigating to Settings > System > Power (skip if no sub-menu) > System Restart. After this, kindly check if you're still seeing the same issue.

Please keep us posted on what you find out.

All the best,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku TV turns on and off, on its own

Jump to solution

Hi, @Ajohn116

Thanks for posting, and welcome to the Roku Community.

We appreciate you for letting us know about this issue. Have you noticed this issue occurred with other channels/apps?

In the meantime, we would suggest performing a system restart by navigating to Settings > System > Power (skip if no sub-menu) > System Restart. After this, kindly check if you're still seeing the same issue.

Please keep us posted on what you find out.

All the best,
Kash

Takashi O.
Roku Community Moderator
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