Pluto updated app, and now it cycle back to the home screen.
I have uninstalled and reinstalled several times, factory reset the TV.
App doesn't work on all my Roku TVs.
Hello Community users,
Thank you for bringing the issue of playing content on the Pluto TV channel to our attention. Our Roku team is working closely with the Pluto channel team to resolve this problem.
We value your feedback and will continue to pass it along to the relevant team. If you have any questions or additional feedback, please let us know.
To ensure better visibility, we’ll mark this post as solved.
We appreciate your patience and your continued involvement in our community.
Best regards,
The Roku Community Team
Hi, Community users.
For those who are experiencing an issue with the Pluto TV on your Roku device, we advise you to update the Pluto TV app as it has been reported by other users in this thread as resolved. To update an app, kindly follow the instructions below:
If the issue persists after updating the app, please keep us posted in this thread so we can take further actions to resolve the issue.
Best wishes,
Kash
This solution does not work.
Switch to Firestick...it works there. I've given up on trying to get Pluto on ROKU.
Agreed with all other postings. Pluto TV not working on Roku. Just bounces back to the home screen. I have three Roku devices. All different models. Not working on all three. Uninstalling and reinstalling does not fix the problem. The problem is with Roku or the Pluto app not the end users.
I just tried it, and it works for me. I'm not signed in, so I don't know if that makes a difference.
Hello! @JJAT2164,
Thanks for sharing in the Roku Community!
We appreciate you reaching out regarding the issue with Pluto TV kicking back to the home screen after an app update and attempting troubleshooting steps to resolve it. We are pleased to assist you.
We would be happy to look further into this issue, but we will need more detailed information. Can you please provide us with the following information:
Once we have this information, we will pass it along to the appropriate Roku team for further investigation.
In the meantime, your patience and understanding is much appreciated.
We also recommend contacting the channel provider. Please follow up with them directly and tell them what troubleshooting steps you’ve already attempted.
Thanks,
Arjiemar
I'm having the same problem. I just installed a new Roku Express 4K Plus and I cannot get Pluto TV to load properly. It jumps back to the home screen after launching. I have another Roku Express 4K Plus on another TV and it works fine. They each have the same version of Pluto TV, however, the working Roku has a different software build.
Same issue for me on multiple Rokus. Removed and reloaded app. Made sure roku is running latest software.
Same here. I’ve been communicating with Pluto support for 2 days, but so far no progress. It’s pretty clear the recent update has broken something, at least with Rokus. I’ve done all the troubleshooting suggested but it still fails. Maybe they should push the prior version as an option for us until this can be resolved.
Still not working here. I think it might be an intermittent issue. Worked a few days ago, and now isn't working.