Solving playback issues

[bananamaniac]

First it was just FX network shows, now it's FOX as well.

Plays the bump, and freezes with 1 sec left on the bump, and doesn't proceed to the show.

No, it's not a hulu thing, plays fine on all other devices.

Roku **bleep**ing sucks.  No support, no way to contact.   Just this garbage message board.

[RokuJanadeeK]

Thanks for sharing this concern with us, @bananamaniac.

We apologize for the inconvenience this has caused.

May we know what troubleshooting steps you have taken so far to resolve this concern? Also, since the issue has been happening with a couple of channels, the network connected to the device could be a possible cause. With that, we recommend that you try rebooting your router or connecting the affected device(s) to an alternative network, such as a mobile hotspot, and observe for a difference.

Please let us know what you find out so we can continue assisting.

Sincerely,
Janadee