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Hollianne
Newbie
7 hours ago

Sound cuts out and it shows the volume icon

When watching, it periodically cuts off the sound and shows the volume icon at the top. I have factory reset and checked network settings. Please help.

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renojim
Community Streaming Expert
2 hours ago

Re: Sound cuts out and it shows the volume icon

Do you have a Roku TV or a Roku device connected to a TV?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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