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Over saturation on ROKU express 4k+

Just bought a new ROKU express 4K+ and the colors are over saturated but I can’t find anything in settings to change it. All the people are red/orange. How do I fix this? 

8 REPLIES 8
AvsGunnar
Community Streaming Expert

Re: Over saturation on ROKU express 4k+

@Juliemcbride12 

Any color or picture settings are going to be adjusted from within your TV picture settings.  Use your TV remote (not the Roku remote), and access your TV settings.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Rgresen
Newbie

Re: Over saturation on ROKU express 4k+

I also recently purchased the express 4k+ and have the same problem intermittently.  If I turn my UHD color setting off on my television, the picture goes back to normal for awhile.  But within a day or two, when turning the set on, the over saturation is back.  If the turn the UHD color back on, all is well again for awhile but the problem comes back when I turn the set on in the next day or two.  In other words, the color saturation happens whether the UHD color setting is on or off and can be temporarily fixed by switching the UHD color setting regardless of whether it was on or off. 

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rokiedokie2
Channel Surfer

Re: Over saturation on ROKU express 4k+

I'm having the same issue with a new Express 4k+. Is yours limited to the Plex app only, particularly files encoded with HEVC H.265? I'm reading there is a bug with how Roku communicates color space capabilities/requirements to the Plex app.

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RokuJechealR
Community Moderator
Community Moderator

Re: Over saturation on ROKU express 4k+

Hi @rokiedokie2,

Greetings from the Roku Community!

Could you provide us with more details about your concern? What are the steps to reproduce the issue you are seeing? Does the issue only occur on that specific channel or all channels on your Roku device? In addition, what troubleshooting steps have you already taken to try to resolve the issue?

With more details, we will be able to best assist you.

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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atc98092
Community Streaming Expert

Re: Over saturation on ROKU express 4k+

If the Express 4K+ has the same setting as the Ultra, look under the Advanced display settings for HDR Always on. If it's there and enabled, turn it off. Non-HDR content will look "off" if that setting is on. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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rokiedokie2
Channel Surfer

Re: Over saturation on ROKU express 4k+

No such setting in my menu I'm afraid. The only item under Advanced Display Options is for dynamic refresh rates and it is disabled.

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tomcat335
Binge Watcher

Re: Over saturation on ROKU express 4k+

Check out this thread:

https://community.roku.com/t5/Solving-playback-issues/Update-making-colors-appear-too-red-too-rich/m...

I use MKV tool to take off the Video: Transfer Characteristics tag and that seems to work. I really wish they would fix this though.

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Re: Over saturation on ROKU express 4k+

I just figured it out on my.  Go to settings-> system settings-> advanced system settings-> hdr color sampling.  My was on 4:2:0 I switched to 4:2:2 and bam looks amazing!

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