I have the Roku Ultra (4670X) and not the Roku TV. But I have read the same thing is happening to the TVs. I tried using the chat support, but the person seemed distracted and never really listened to my problem-solving items. I restarted, checked the network, and checked for any software updates. Support kept asking me to do those same things again. Also, they suggested I unplug the TV. Keep in mind I had provided them with the fact that it was the streaming device and NOT a TV. I ended the chat. I will wait and see if this gets resolved. Meanwhile, I will be looking at other streaming devices.
