Solving playback issues

[Deb03]

Hello I need help 

my Roku makes sound when I press buttons in the controller but as soon as I put Netflix or crucnchyroll etc it doesn’t have any sound. Has anyone’s been through this? Roku TV Wireless Speakers 

[RokuTakashi]

Hi, @Deb03 

Welcome!

Thanks for reaching out about the audio issue you've encountered. I'm here to help you address the issue.

Let's perform a system restart. Follow the steps below:

1. Press Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Give this a try, and let us know how it goes.

Thanks,
Roku Community Team