Solving playback issues

[gonelbo1]

Basically what happens is that when I press home sometimes only the Roku logo appears and the list of applications and the menu that says don't miss it and so on don't appear.I don't know why this happens but well I need a solution because I really need my Roku

[RokuJohnB · Accepted solution]

Welcome, @gonelbo1!

Thanks for letting us know about this issue. Please try to restart your Roku device by following the steps below:

1. Press the Home button on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see the Power submenu, skip to the next step.
5. Select System restart.

If the problem still persists, keep us posted.

Cheers,
Roku Community Team