Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Adri2
Newbie

Re: Netflix channel is not working

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I followed this step multiple times and nothing has been resolved. I’ve checked for updates both for Roku and Netflix, restated from the system settings, unplugged for minutes before plugging back in, etc. and nothing has helped. Still 24%. Please help

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seayml
Reel Rookie

Re: Netflix channel is not working

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I had tried power cycling previously and it did not work but did it again and Netflix loaded as expected. Thank you!

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Alec3
Newbie

Netflix crashing/randomly closing

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Netflix keeps crashing. Very annoying. Always extremely slow and laggy. None of your solutions posted here has helped. 

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RokuMaryEF
Community Moderator
Community Moderator

Re: Netflix crashing/randomly closing

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Greetings Community users,

We've resolved the Netflix streaming problem for the majority, if not all, of our users. To keep things organized, we'll be closing this discussion now.

If you're still encountering this issue, please create a new thread or message me directly.

We'll mark this post as solved. Thank you for your patience, and a big thanks to everyone who reported the issue.

Enjoy your streaming! 💜

Best regards,
Roku Community Team

Mary E.
Roku Community Moderator
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