Have a Roku Streaming 4K.
on startup get all visual menus, sound, and guides in multiple apps (YouTubeTV, Roku, Disney+, ESPN. When select content, sound works, but no picture. Can still pull up all visual menus, so definitely not a cable or connector issue.
Restart typically solves, but occasionally will still have image drop out a few minutes later. Menus still pop up. Sounds like a software glitch to me.
Thanks for the post.
We would be more than happy to look further into this issue, but will need more details. Can you please provide us the following information:
Once we have this information, we will be able to investigate the issue.
Thanks,
Danny