Solving playback issues

[WatchingDoku]

TABLO app stopped working correctly.  If settings for “Audio>Digital output format” is set to “Auto”, when I try to view live TV or a recording on TABLO, neither will open in the app.  If I change “Digital output format to “Custom>Dolby Digital (or Dolby Digital Plus or DTS on or off)” then I can open live TV and a recording however even though I see the picture there is no Audio.  All other apps are working.  For seMy veral months, I have had a problem with the TABLO app crashing when CC (Closed Caption) is on.  I have CC turned off.  This is a new problem.  I have a Firestick that works fine with TABLO.

Issue Report Tracker

Model: 3810X-Roku Streaming Stick+

Serial number: YHOOHY339387 (2130AH339387)

Software version: 14.0.4 Build 12221-50

GC Version: 12.5.25

Timestamp: 2024-11-13T18:55:10Z

Please use issue ID 87-457-615

Model: 3820X – Streaming Stick 4K

Serial number: XO1700R4PGJS (SO8Y4234PGJS)

Software Version: 14.0.4 Build 12221-CU

GC Version: 12.5.25

Timestamp 2024-11-13T19:29:03Z

Please use issue ID JS-457-649

Both of the above streaming sticks on a Panasonic TC-P65V10 Serial number LH93420011 do not work with TABLO.

I have a 3rd Roku Streaming stick on the same model of Panasonic TV that works with Software Version 13.1.4.

[renojim]

@WatchingDoku, there's not a good reason to keep posting in this thread.  If you read the thread you'll find that Roku has no intention of fixing the problem.  Go to Tablo's site to get their response.

[KevinInBoise]

https://community.tablotv.com/t/update-on-4th-generation-tablo-compatibility-with-roku-os-14/38932

The Tablo Site now says a fix is in the works “by the end of the year”